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Refund Policy

Last updated: October 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your Klartext Housing subscription, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your purchase, or contact our support team at support@klartexthousing.com and we will help you.

Cancelling your subscription

You can cancel your monthly subscription at any time. After cancellation, your access continues until the end of the current billing period and you will not be charged again. Cancelling does not affect your right to a refund within the 30-day window described above.